Code: SKU_AMBIGUOUS

SKU matches more than one product

What it means

The scanned or typed code matches more than one product on this till, so nothing was added to the cart or the count rather than picking one at random.

Where it appears

Desktop: scanning or searching a SKU at the POS or in Inventory. The message names the matching products.

Likely causes

An unresolved SKU conflict between a product on this till and one on the Cloud.

Safest actions

Pick the product by name for now, then resolve the conflict in Sync Center → “SKU conflicts”.

Safe to retry

Yes