QayyimAI Desktop

QayyimAI Web requires an internet connection for every operation — it does not work offline and keeps no business data locally.

QayyimAI Desktop is the app that operates fully locally (sales, inventory, customers, reports) with no internet, then syncs everything that happened once connectivity returns. The cloud stays the final authority after sync.

Download your OS build (Mac or Windows) from the download page, install it, then sign in with the same phone number and PIN used on QayyimAI Web.

The very first run needs internet once, to download your shop's data (products, customers, settings) locally — after that, the app works offline.

Selling, adding customers, viewing stock, and local reports all work with no internet. Credit sales and mixed-currency payments are supported offline too.

A few capabilities need connectivity (like AI assistant chat, or pulling in a fresh supplier synced from another branch) — those become available again the moment connectivity returns.

Once connectivity returns, every locally recorded transaction is sent to the server automatically. A duplicate send (e.g. from a mid-transfer disconnect) is detected and never recorded twice.

If the server rejects a transaction during sync (a version conflict, or stock that's no longer sufficient), it's left in a clear, reviewable state rather than being silently lost.

The “Sync Center” in Settings shows the last successful sync and the server connection status.

The app checks for an update automatically on every launch, without affecting startup or offline operation — no connectivity or a failed check never delays opening the app.

A manual “Check for updates” button is always available in Settings. Every update is digitally signed and its signature verified before install — an update with an invalid signature is rejected automatically.

A full local backup is taken automatically before installing any update.

Do not uninstall the app or delete its data folder to fix a problem — this permanently deletes any not-yet-synced data. Check the troubleshooting center first, or contact support.

A manual backup is always available from Settings → Backup & Restore.