Code: DOCUMENT_OTHER_BRANCH

Record belongs to another branch

What it means

This record (a sale, a purchase, a shift…) belongs to another branch than this till's current one, so the action can't be done here.

Where it appears

Desktop: a refund, receipt or correction on an older record after the till moved to another branch.

Likely causes

The till was moved to another branch after the record was created.

Safest actions

Do it at that branch's till or on qayyimai.com.

Safe to retry

No — read the safest action first