Code: COUNT_USE_STOCK_COUNTS

Record counted quantities in Stock counts

What it means

On Desktop, a counted quantity isn't saved from the stock adjustment window. Counts are recorded in the Stock counts screen so the Cloud posts them safely alongside the other tills' sales.

Where it appears

Desktop: adjusting an item's stock with the count type selected.

Likely causes

Choosing the count type in the adjustment window on a till connected to the current Cloud.

Safest actions

Use the Stock counts screen. To fix a figure or write off damaged stock, choose another type in the adjustment window.

Safe to retry

No — read the safest action first